FAQ

Connect your Samsara account with an API key to sync trucks, trailers, and related fleet data. Drivers can start inspecting once vehicles are in the app. Without Samsara, you can add vehicles by hand—about 15-20 minutes for a 10-truck fleet.

No. Samsara is supported if you already use it: add an API key and sync trucks, trailers, and related fleet data. If you don't use Samsara, you can add vehicles by hand. The app works the same way either way.

The mobile app is designed for drivers who hate apps. The workflow is simple: select truck, take photos of tires, done. No complicated forms, no manual measurements. AI-assisted analysis helps flag tires that need attention; human review still matters. Most drivers complete inspections in under 30 seconds, and it works offline so no connectivity issues in the yard.

Yes! We provide onboarding training for fleet managers and mechanics, plus short video tutorials for drivers. Our knowledge base has step-by-step guides for every feature. Mid-size and Enterprise customers get dedicated onboarding sessions to ensure your team is set up for success.

Pricing is based on fleet size and features needed. We offer custom quotes for small (1-10 trucks), mid-size (10-50 trucks), and enterprise (50+ trucks) fleets. Contact us for a quote tailored to your operation. All plans include a 14-day free trial with full access to features.

No contracts required. Pay monthly and cancel anytime with no cancellation fees. We believe in earning your business every month with measurable results. Enterprise customers can opt for annual contracts with volume discounts if preferred.

Full access to all features for your fleet size tier—AI-assisted photo analysis with human review, mobile inspections, cost tracking, integrations, and analytics. No credit card required to start. No feature limitations. Cancel anytime during the trial at no cost. After the trial, you'll only be charged if you decide to continue.

Yes! Fleets with 50+ vehicles receive volume pricing. The more trucks you manage, the lower your per-vehicle cost. Enterprise customers also get access to premium features like white-label reporting, API access, and dedicated account management.

We accept all major credit cards (Visa, Mastercard, Amex, Discover), ACH bank transfers, and can invoice for annual contracts. Enterprise customers can arrange purchase orders. Payments are processed securely through Stripe with bank-level encryption.

Our AI assists with tread and tire photo analysis and helps flag tires that need attention. It is trained on real fleet inspection data. Human review still matters—treat results as decision support, not a guarantee.

AI-assisted photo analysis helps flag tires that may need a closer look. Typical signals include:

• Low or uneven tread wear in inspection photos
• Visible damage that warrants a mechanic review
• Tires that look worn enough to check with a gauge

Yes! Drivers can complete inspections without internet connectivity. The app stores inspection photos locally and automatically syncs when connected to WiFi or cellular data. This is crucial for yard inspections where connectivity is often poor or unavailable.

AI-assisted analysis can estimate tread from photos as a monitoring aid. For critical replace-or-keep decisions, confirm with a gauge and a qualified review. Human judgment still matters.

Absolutely. We use bank-level 256-bit SSL encryption for all data transmission and storage. Our platform is SOC 2 Type II certified and compliant with GDPR and CCPA privacy regulations. Your tire data, vehicle information, and cost records are stored on secure, redundant servers with daily backups. We never share or sell your data to third parties.

Add your Samsara API key under Integrations. TruckTires can then sync trucks, trailers, and related fleet data so you do not have to re-enter every vehicle. Run a sync when you want updates from Samsara—including after you add new vehicles there.

Yes! TruckTires App integrates directly with QuickBooks Online. Every tire change automatically syncs to QuickBooks as an expense with proper categorization, vendor information, and vehicle assignment. You can also export CSV files for manual import into QuickBooks Desktop or other accounting systems.

Yes, Enterprise customers get full REST API access with complete documentation. Build custom integrations with your proprietary fleet management systems, create automated workflows with webhooks, or pull data for custom analytics. Our API supports real-time data sync, vehicle management, inspection retrieval, and cost tracking.

Through our API (Enterprise plan) or via CSV exports. We can also build custom integrations for large enterprise customers with specific needs. Contact our sales team to discuss your maintenance software requirements.

We recommend daily pre-trip inspections so your team has current photos when reviewing tire condition. Since inspections take only 30 seconds per truck with our mobile app, daily checks are realistic. At minimum, inspect weekly for local routes or before/after long hauls. The more inspection photos you collect, the more context your team has when reviewing tires that need attention.

Absolutely! Log every tire change with complete details: tire brand, size, cost, labor charges, vendor, shop location, and installation date. Compare vendor pricing, identify which tire brands perform best for your routes, calculate cost per mile, and forecast future tire budgets. All cost data can be exported to QuickBooks or CSV.

Yes. Email and SMS alerts can notify your team when inspections flag tires that need attention. You can customize alert settings for different severity levels and choose who receives notifications (fleet managers, mechanics, specific drivers). Alerts support review—they do not replace a mechanic looking at the tire.

Yes! Invite unlimited fleet managers, mechanics, and drivers with customizable permission levels for each role. Fleet managers get full access to analytics and cost data. Mechanics can view inspections and log tire changes. Drivers use the mobile app for inspections only. Each user has their own login credentials.

Comprehensive reports including: fleet-wide tire health overview, inspection compliance by driver, cost analysis by vehicle/vendor/tire brand, inspection history and tire condition trends, maintenance scheduling recommendations, and cost-per-mile calculations. All reports can be exported to PDF or Excel. Enterprise customers get white-label reporting with custom branding.

Absolutely! TruckTires App works for trucks, trailers, and any commercial vehicle with tires. Connect Samsara with an API key to sync trailer data along with trucks. Track trailer tire performance separately from power units, manage trailer-specific maintenance schedules, and ensure trailer tires don't get neglected.

Customers report 10-20% reduction in annual tire costs in some fleets—about $840-1,680 per truck if that range holds, or $8,400-16,800 for a 10-truck fleet. These figures are customer-reported, not a guarantee. Sunbelt Drayage cut tire costs 18% in their first 90 days. Reported savings come from catching issues earlier, negotiating better vendor pricing with data, and avoiding unnecessary replacements.

Some fleets report payback within 3 months—for example by avoiding a roadside tire failure ($1,000-4,000 each) or getting more life from better-timed replacements. Results vary by fleet size and maintenance practices.

Photo inspections and AI-assisted analysis help you catch tires that need attention earlier, so you can schedule shop work instead of waiting for a roadside failure. Customers report 30% fewer tire-related breakdowns after implementing TruckTires App.

No. It helps fleets capture photos and costs and flag tires for attention. Maintenance decisions stay with your team. AI-assisted analysis is decision support—human review still matters.

Yes! Sunbelt Drayage, a 20-truck container operation in Houston, cut tire costs by 18% in their first 90 days. They prevented three tire failures, negotiated better vendor pricing with performance data, and identified that one tire brand was significantly outperforming others on their routes. Contact us to learn more about their results or see additional case studies.

All plans include email support with response within 24 hours. Mid-size customers get priority support with faster response times. Enterprise customers receive 24/7 phone support and a dedicated account manager. Our knowledge base has detailed guides, video tutorials, and troubleshooting articles available to all customers.

Full support access during your 14-day trial! Email us at info@trucktires.io or call (848) 276-6688. We want to ensure you get the most out of your trial period. We can schedule a live walkthrough, help with Samsara integration, or answer any questions about features.

Cancel anytime with one click from your account settings. No phone calls required, no retention tactics, no cancellation fees. Your data remains accessible for 30 days after cancellation in case you want to export reports or reactivate. We'll be sad to see you go, but we make it easy.